JackpotJoy is a multi-product gaming site that’s been around since 2012.
The site is owned and operated by Profitable Play Limited and exclusively available to players from Ireland and the UK. The company offers its services under licenses from the Government of Gibraltar and the Gambling Commission.
JackpotJoy offers bingo, poker and casino with an emphasis on bingo. When you visit the site, you’re met by a bingo offer and JackpotJoy’s 75 and 90 ball bingo rooms. From there, you can easily access the poker and casino sections from the main menu.
The website has a clear and user-friendly design that works really well on mobile. That way, you can easily enjoy JackpotJoy’s many bingo rooms and online casino games from your smartphone or tablet.
In addition to a user-friendly website, JackpotJoy offers plenty of payment options and great customer support. Read one to learn more about JackpotJoy.
As far as we can tell, JackpotJoy doesn’t have a promo page. Instead, you’re met by a huge banner displaying the website’s welcome package as soon as you enter the site.
All new players get to choose whether they want a bingo or a casino bonus when they make their first deposit. The offer is very straightforward – you either get a £30 bingo bonus or 30 free spins.
To get the offer, you need to deposit £10 or more. Furthermore, you must also wager £10 to get your bonus. Once you’ve been given your bonus, you’ve got 30 days to wager it.
Unfortunately, we can’t find any information about wagering requirements in the terms and conditions. That said, rest assured these bonuses aren’t wager free.
Visit our frequent questions for more information about wagering and bonuses.
We recommend you have a chat with the customer support before you claim your bonus. That way, you avoid any unnecessary disappointments further down the road.
Loyalty schemes and VIP treatment
JackpotJoy doesn’t have a dedicated VIP or loyalty page. By the look of things, the welcome offer is the only bonus you can get your hands on.
However, we strongly suggest you reach out to the customer service team if you feel you qualify for VIP treatment. It surely can’t hurt.
Quite often, operators are willing to meet players halfway. Who knows, you might just be surprised at what JackpotJoy has to offer!
When it comes to payment options, JackpotJoy leaves very little to be desired. Here’s a list of available payment methods:
- Paysafe Card
- Visa Debit
- Visa ElectronVisa
- Prepaid Card
As you can see, you can make payments with credit or debit cards or use popular e-wallets such as Neteller and Skrill.
JackpotJoy processes all payment within 24 hours. After that, the remaining processing time is relative to which payment method you’ve used. Credit and debit cards have a processing time of 3-5 banking days, while e-wallets have processing times ranging from 24 -48 hours.
No matter what payment methods you choose, the minimum deposit set at £10. The maximum amount you can withdraw is £10,000 per withdrawal.
JackpotJoy doesn’t charge any fees, but you might incur fees from the payment merchants. For instance, Neteller and Skrill charge small fees when you transfer funds.
The bingo rooms
JackpotJoy has a fantastic selection of colourful bingo rooms in different themes.
The selection is an impressive array of 75 and 90 ball bingo rooms with many different looks and feels. All in all, you’re looking at 17 different bingo rooms, all offering a vibrant and exciting gaming experience.
JackpotJoy offers a detailed description of each room so that you know what to expect before you join a game. You’ll also find a clear description of the game rules.
JackpotJoy offers a rather decent selection of slots sourced from well-renowned game providers such as NetEnt, Gamesys, IGT and WMS. The game catalogue is particularly impressive considering that many bingo sites only offer a handful of casino games.
The drawback is that there’s no menu in the slots section. And that makes it a bit challenging to find specific slots or game categories. We would’ve also like to see a search bar.
Nonetheless, JackpotJoy has at least subdivided the games into different categories so that you can scroll through the selection. Overall, the slots selection has quite a lot to offer, but we would’ve certainly liked to see jackpot games.
The live casino
In the casino section, you come across a smaller selection of live casino games. JackpotJoy has brought in flagship games like Lightning Roulette, Dream Cather, Lightning Dice and Deal or No Deal from Evolution Gaming.
Alongside these innovative games, you’ll also find a nice blend of classic games such as Baccarat, Blackjack, Three Card Poker, Roulette and Casino Hold’em.
This isn’t the most extensive live casino we’ve seen by any stretch. That said, JackpotJoy has done quite a remarkable job with handpicking games and putting together a satisfying selection of live casino games.
JackpotJoy doesn’t offer anything that could be classified as a special feature. There are no unusual promotions, elaborate loyalty systems or avant-garde gamification features. What you see is very much what you get.
Security and trust
JackpotJoy holds licenses from two separate European licensing bodies. This means that the site is frequently inspected and that JackpotJoy follows European gaming law.
It also means that this operator adheres to European data protection policies and uses advanced SSL-encryption to keep your information protected and safe.
We should also mention that JackpotJoy is an EGR Awards winner, which further adds to the company’s credibility as far as professionalism and trustworthiness are concerned.
If you’d like to read more about JackpotJoy’s policies for customer privacy and responsible gaming, you’ll find links to dedicated pages covering these topics at the bottom of the start page.
JackpotJoy’s customer service
You’ll be pleased to know that JackpotJoy offers customer support around the clock and seven days a week. You can reach out via e-mail, chat or give the team a call on the toll-free support line.
JackpotJoy certainly has quite a lot to offer both bingo and casino players. The site offers a good selection of bingo rooms, complemented by a quite comprehensive online casino that doesn’t leave too much to be desired.
In addition to its excellent product selection, JackpotJoy has made sure to offer players plenty of payment methods and around the clock support.
That said, there’s almost always room for improvement when it comes to online gaming sites. And JackpotJoy is no exception.
For instance, we would’ve liked to see a few jackpot games in the casino.
Furthermore, we find the welcome package a bit stingy. And perhaps more importantly, we would’ve liked for JackpotJoy to be clearer on what wagering requirements apply.
No, you have to play in the web browser of your smartphone or tablet.
Not really, as far as we can tell.
Yes, you’ll find them in the casino section.
Yes. You can chat with your fellow players and the bingo hosts during your bingo sessions.